E-commerce needs to maintain customer satisfaction in order to succeed. Internet purchases totaled more than $6 billion USD in December 2010 and January 2011, according to research on new online businesses.
However, there is tremendous room for growth in this area. E-commerce developments at the time merely resulted in an increase in the ratio compared to total retail. Of course, some of overall consumer spending is accounted for by small site e-commerce given how popular the Internet is. Because they are never completely satisfied with the e-commerce process, many users cut back on their online transactions. These users have a legitimate concern about the safety of their financial and personal data.
Online fraud is a valid worry.
Nearly 2 million Americans and many more people from other countries have fallen victim to online scams over the past few years. In the neighborhood of $2.5 billion, banks and consumers directly suffered losses. In the US, millions of people have been the target of phishing emails. This is something that takes place every day. Phishers frequently copy popular websites. It’s frequently a complicated process. 1.8 million people unknowingly gave thieves access to their personal information.
Phishing has been the main cause of fraud for the past few months, accounting for 75% of all cases. Fortunately, businesses can stop most online scams by taking stringent monitoring and defense measures. By implementing these strategies, businesses limit their approximatively scam losses to less than 1% of overall sales.
Why SSL certificate?
There are various options.
For instance, VeriSign can help your business increase user trust by securing your websites for business growth and development. All VeriSign packages now come with malware and blacklisting protection, as well as search engine promotion that appears on about 70 million end-user systems globally. The ability of EV (green address bar) SSL certificates to stop phishers is crucial. The non-EV variety, which hackers can easily obtain and use for site mimicking, defies this. By preventing site information theft and exchange between Web servers and clients, between servers, and among other network-connected devices like server load balancers and SSL accelerators, VeriSign offers the most secure Internet security. By securing your server for both Internet and private intranet use, VeriSign solutions can give you total job security.
Conclusion
Last but not least, customer satisfaction is crucial in the world of e-commerce given the enormous potential for growth. Even though the number of transactions conducted online has significantly increased, there are still security concerns, including real worries about phishing scams and online fraud. On the other hand, organizations can lessen these risks by taking vigilant monitoring and prevention measures. By offering robust defenses against data theft and phishing attacks, VeriSign’s comprehensive security solutions, which include EV SSL certificates and malware protection, promote user confidence and aid business expansion. Though , wildcard ssl certificate is something to debate on.By placing a high priority on online security, businesses can guarantee the security of financial information and uphold customer confidence, ultimately securing their future in the rapidly growing world of e-commerce.
